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ABC: An Introduction to CRM

What is CRM? Why should you care? What causes most CRM project failures? Find these answers and more in our introduction to customer relationship management. Full Story »

 

CRM: Challenges and Advice for CIOs in 2007

What’s the best way to distinguish yourself from your competition in the new year? Full Story »

 
 
 
 
NEWSLETTERS
 

CIO.com updates, insights and advice on technology, management and your career.

 
 
  PARTNERS       PODCASTS       WEBCASTS    
 

Enterprise Content Management: From Strategy to Solution

Enterprise content management (ECM) has become an important competence and infrastructural technology, particularly for large and medium-sized organizations. Hear about industry trends for ECM and why standardizing your ECM platform is so critical to your success during this roundtable discussion.

Sponsored by IBM  View This Webcast »

 

The CIO's Guide to Wireless in the Enterprise

This guide provides a basic overview and worksheet of mobile computing for those who are interested in evaluating a wireless enterprise solution.

Sponsored by Blackberry
  Read This White Paper »

 

The Universal Wireless Client

Learn how replacing multiple wireless clients with one Universal Wireless Client can cut support and help desk costs, increase end user satisfaction, improve security, and help implement Network Access Control.

Sponsored by Fiberlink  Read this White Paper »

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20 Top Tips for Software Testing

CIO's Meridith Levinson talks about best practices for enterprise software testing.  Read More »

 

Tips and Traps of Instant Messaging At Work

Nancy Flynn, founder and executive director of The ePolicy Institute and author of Instant Messaging Rules, discusses the state of instant messaging as a business practice.  Read More »

 

NAC launch from HP Procurve Podcast with Lippis Report, Part 1

ProCurve Networking by HP joins the Lippis Report to announce major product and organizational additions to their ProActive Defense strategy.  Read More »

Resource Alerts

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Enterprise Content Management: From Strategy to Solution

Enterprise content management (ECM) has become an important competence and infrastructural technology, particularly for large and medium-sized organizations...  Read More »

 

Optimizing Wide-Area Data Services Webcast

There's nothing worse than a slow application. It erodes employee productivity and customer credibility in your enterprise. To deliver the performance that customers and employees require, you need to...  Read More »

 

Integration as a Service: Are you connected?

Don't miss the exciting opportunity to learn from industry experts how connecting to your clients through multi-enterprise integration can transform your business...  Read More »

Resource Alerts

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InfoWorld Test Center on Oracle Real Application Testing

Oracle Database 11g: Advances in Compression, Real Application Testing and Data Guard

Getting Off on the Right Foot: Avoiding Common Master Data Management False Starts

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Building Compliance and Security into an Application Delivery Framework

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SOA Educational Library at the TIBCO SOA Resource Center

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Cost-Effective Data Center 1U Server Solutions

Secure your virtual and physical environments with the same software

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Virtual Support Technology Delivers Quantifiable Gains in Productivity and Performance

Weigh the trade-offs between outsourcing communications and keeping it on-premise.

Consolidation: Just the Starting Point for Virtualization

How the Mac is Becoming an IT Standard in the Enterprise

Storage Efficiency: The Key to Green Storage Operation

The BlackBerry Solution Adds Significant Benefit to Toshiba

Webcast: Roundtable discusses industry trends for Enterprise Content Management

Oracle Real Application Testing with Oracle Database 11g

InfoWorld Test Center on Oracle Active Data Guard

Master Data Management: The Approach Determines the Results

Efficient by design: Watch this flash demo of the Quad-Core AMD Opteron Processor

HP and Oracle deploy unbreakable computing infrastructure at Replacements, Ltd.

Configuration Assessment: Choosing the Right Solution

A Closer Look at SaaS Purchasing Behaviors and Attitudes

Implementing Knowledge Management

Wireless Wars - Exchange Hosting is the Neutral Zone

Heinz Uses a Wireless, Automated, Auditing process on BlackBerry® devices

Putting Windows Server and Citrix to Work in the Enterprise

Making Adaptive Networks a Reality

Dell Latitude: Battery life up to 19 hours. Learn more

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Speed, agility, flexibility - The HP BladeSystem c-Class

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Microsoft System Center - Designed For Big

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Stimulating Innovation: Meeting IT's New Mission

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Standalone Server vs. Open Source Toolkits